Terms & Conditions for customers at Hotel28 consists of the following provisions.
In principle, the accommodation agreement to be concluded with Hotel28 and ancillary agreements shall be subject to the provisions of these terms and conditions and the matters not specified in these terms and conditions, to applicable laws and customs.
If you wish to stay at Hotel28, you can make a reservation for your stay by telephone, our homepage, or online travel agency.
Hotel28 may refuse providing accommodation in following cases.
Hotel28 may request a deposit for reservation at the time of making reservation depending on the method of reservation.
Hotel28 may request for the presentation of the following information of the reserving person when receiving the request for reservation.
In the event the person who made reservation cancels all or part of the reservation, Hotel28 will charge a penalty according to the following criteria.
* Different cancellation policies may apply to online reservations and group customers, and long stays.
Guests must provide the following information to register for accommodation at the hotel’s front desk on the day of staying.
The operating hours for the ancillary facilities are indicated on the separate page.
*The hours are subject to change depending on circumstances.
The charges are based on Korean Won and can be paid ny cash, wire transfer, or credit card (check card) under the guest’s own name when paid at the hotel.
Customers who use Hotel28 must comply with our hotel’s rules of use.
Hotel28 may refuse to extend the lodging in any of the following cases.
*The contents of these terms and conditions are subject to change depending on the given situation.
The Company collects personal information through the following methods:
Provision of content(s), provision of certain customized service(s), delivery of good(s) and/or bill(s), identification, purchase and payment and collection of payment
Provision of membership service, restriction on members those who have violated the Terms & Conditions of Hotel28 Hotel, restriction on behaviors that cause normal operation of services, restriction on dishonest use of services, confirmation of intention to join, restriction on joining of a member or number of times of joining, confirmation of agreement of a legal guardian when collecting personal information of a child under the age of 14, identification of the legal guardian, preservation of record for dispute mediation, handling of customer inquiries such as adjustments of complaints, delivery of notifications and confirmation of intention to cancel a membership
Development of a new service and provision of a customized service, provision of a service and advertisement according to statistical characteristics, confirmation of effectiveness of a service, provision of even information and participation opportunities, provision of advertising information, learning of frequency of access and statistics on service use of members
The Company shall use the personal information of its members within the range specified under “2. Collection and Use of Personal Information,” and shall not extend the range or disclose the personal information of its members to a third party without a prior consent of users. However, the following cases are exceptions:
The Company consigns personal information processing as the following in order to improve its services, and has established a set of regulations on consignment of personal information according to the law in order to protect the personal information.
The consignment organization and the range of consignment are as the following:
|Consignee||Range of Consignment||Retention and Use period of Personal Information|
|Sanha IT||Management of the website and the system||Till a member cancels his/her membership, or till the consignment agreement is terminated|
The Company will immediately destroy the personal information collected once the personal information retention period expires or else the purpose of processing thereof has been achieved. However, the following information will be retained for the following reasons for a specified period of time:
If it is necessary to retain personal information collected in accordance with the law such as the Commercial Law and the Consumer Protection in the Electronic Commerce Transactions Act, the Company will retain the personal information collected during certain periods specified by the each law. In such cases, the Company shall use the retained personal information for the purpose of the retention only, and the retention periods are as the following:
The Company will immediately destroy personal information when the purpose of collection and use of personal information is achieved.
To prevent personal information from being lost, stolen, leaked, altered or damaged and ensure safety when handling the personal information of information principals, the Company takes the following technical/administrative measures:
Password of each member of Hotel28 Hotel are encrypted before they are saved and managed. Only the member knows his/her password, and viewing/modification of personal information is available only to the person who knows the password.
The Company is providing its utmost effort to prevent leakage of and/or damage on personal information of its members by hacking, computer viruses and etc. The Company frequently makes back-ups on data in order to prevent damages on personal information. The Company prevents leakage of and damage on personal information by using the latest vaccine programs. The Company uses encryption communications and etc. to safely transmit personal information on the network. Moreover, the Company is operating an intrusion prevention system to restrict unauthorized external intrusion, and providing efforts to adapt all possible technological measures to obtain systematical security.
You may report all complaints related to personal information protection in using the Company’s service to the Chief Privacy Officer or department in charge. The Company will provide prompt and sufficient answers to your reports.
|Chief Privacy Officer||Privacy Management Admistrator|
|Name||CHOO Yeon Chul||Name||CHOO Yeon Chul|
|Division||Information Security Office||Division||Privacy Protection Team|
|Phone Number||+82-2-774-2828||Phone Number||+82-2-774-2828|
This website prohibits unauthorized collection of e-mail addresses through electronic mail collecting programs or other technical measures. Anyone violating this rule will be charged under the Information Communication Network Law.
호텔28은 영상정보처리기기 운영·관리 방침을 통해 호텔28에서 처리하는 영상정보가 어떠한 용도와 방식으로 이용·관리되고 있는지 알려드립니다.
호텔28은 개인정보보호법 제25조 제1항에 따라 다음과 같은 목적으로 정보처리기기를 설치·운영 합니다.
※ 주차대수 30대를 초과하는 규모의 경우 「주차장법 시행규칙」 제6조제1항을 근거로 설치·운영 가능
|설치 대수||설치 취지 및 촬영 범위|
|1,651 대||건물로비, 주차장 입구, 사무실 등|
귀하의 영상정보를 보호하고 개인영상정보와 관련한 불만을 처리하기 위하여 아래와 같이 개인영상정보 보호책임자를 두고 있습니다.
호텔28은 서비스 이행을 위하여 아래와 같이 영상정보처리기기 취급을 위탁하고 있으며 관계법령에 따라 위탁계약서에 개인정보가 안전하게 관리 될 수 있도록 필요한 사항을 규정하고 있습니다.
|24시간||촬영일로부터 30일 이내||각 체인 CCTV관리부서|
처리방법 : 개인영상정보의 목적외 이용, 제3자 제공, 파기, 열람 등 요구에 관한 사항을 기록관리하고, 보관기간 만료시 복원이 불가능한 방법으로 영구 삭제(출력물의 경우 파쇄 또는 소각)합니다.
귀하는 개인영상정보에 관하여 열람 또는 존재확인·삭제를 원하는 경우 언제든지 영상정보처리기기 운영자에게 요구하실 수 있습니다. 단, 귀하가 촬영된 개인영상정보 및 명백히 정보주체의 급박한 생명, 신체, 재산의 이익을 위하여 필요한 개인영상정보에 한정됩니다. 호텔28은 개인영상정보에 관하여 열람 또는 존재확인·삭제를 요구한 경우 지체없이 필요한 조치를 하겠습니다.
호텔28이 처리하는 영상정보는 암호화 조치 등을 통하여 안전하게 관리되고 있습니다. 또한 호텔28은 개인영상정보보호를 위한 관리적 대책으로서 개인정보에 대한 접근 권한을 차등부여하고 있고, 개인영상정보의 위·변조 방지를 위하여 개인영상정보의 생성 일시, 열람시 열람 목적·열람자·열람 일시 등을 기록하여 관리하고 있습니다. 이 외에도 개인영상정보의 안전한 물리적 보관을 위하여 잠금장치를 설치하고 있습니다.
이 영상정보처리기기 운영·관리방침은 2014년 9월 19일에 제정 되었으며 법령·정책 또는 보안기술의 변경에 따라 내용의 추가·삭제 및 수정이 있을 시에는 시행하기 최소 7일전에 호텔28 홈페이지를 통해 변경사유 및 내용 등을 공지하도록 하겠습니다.
최초 공고일자 : 2015년 07월 01일